Guides
Learn Shopeak.
Step by step.
Practical guides for every stage of your business — from setting up your first store to scaling across multiple channels.
Getting Started
Set up your Shopeak store in 30 minutes
From signing up to your first product listing — everything you need to get your store live.
Connect your M-Pesa account
How to link your Paybill or Till number so customers can pay directly to your account.
Add your first 10 products
Best practices for product photos, descriptions, pricing, and variants.
Selling
Share products on WhatsApp
Turn WhatsApp into a sales channel. Share product links, take orders, and confirm payments automatically.
Create your first discount code
Set up percentage or fixed-amount discounts with usage limits, expiry dates, and minimum order values.
Set up wholesale pricing for B2B buyers
Create bulk pricing tiers, minimum order quantities, and wholesale-only customer accounts.
Operations
Manage your inventory across locations
Track stock at multiple locations, set low-stock alerts, and transfer inventory between warehouses.
Fulfill orders efficiently
Use batch actions, packing slips, and delivery tracking to ship orders faster.
Understand your analytics dashboard
Read your sales trends, identify top products, and track customer lifetime value.
Growth
Run a flash sale that converts
Plan, schedule, and execute limited-time promotions with countdown timers and urgency messaging.
List your products on the Shopeak Marketplace
Reach buyers beyond your own store. Listing requirements, optimization tips, and best practices.
Build a repeat customer base
Use customer segmentation, tags, and targeted promotions to turn one-time buyers into regulars.